The comforter needs a major cleaning only every 2-3 years (depending upon the intensity of the usage). Regular/intense washing would do harm to the fine down filling.We always recommend using a duvet cover and washing it regularly instead of the comforter.
We strongly discourage machine mashing/ drying as it would break the down filling. Instead we recommend using a professional launderer who has experience with cleaning down bedding. If urgently needed, spot clean.
We do not recommend to have your comforter dry cleaned because the harsh chemicals are not good for the down.
We always recommend to wash them before first use. Wash them at a maximum of 104 F (40 C) and always separate the colours. You can use a dryer machine for drying but only at a low temperature as well as ironing should be done at a low temperature 230 F (110 C).
We do not have any physical store, we are an online-only operation.