Shipping and Returns

Shipping Information

– We deliver worldwide

– We offer free shipping on orders above 399USD

– You can always check the shipping rates by adding products to your cart. Shipping rates are calculated based on your cart value. Shipping cost will decrease above 199USD and it is FREE above 399USD.

 

These are the typical shipping costs to some destinations:

USA 29-49USD
Canada 29-49USD
Netherlands 29-39USD
UK 29-39USD
Ireland 29-39USD
Italy 29-39USD
Germany 29-39USD
France 29-39USD
South Korea 69USD
China 69USD
India 69USD
Japan 69USD
Israel 76USD
United Arab Emirates 76USD

Delivery tracking: We use International Expedited Shipping for all our deliveries. EMS POST – Express Mail Service


Average delivery time is 8 days.

We keep you informed throughout the shipping and delivery process.


Return Policy

We make returns easy: simply return your order within 30 days from purchase date and we'll refund or credit the value of the item. Custom orders are not returnable. 

  • Please help us to better understand our customers and write a reason for return.
  • Items that are made for custom sizes are non-returnable.
  • All costs related to return shipping must be paid by the customer, unless the return is a result of a manufacturer error or a shipping error on our part.
  • We cannot accept returns of non-defective down products or linens that are used, laundered, or soiled since we are legally obliged to destroy those. (Signs of usage are e.g. staining, hairs or other material attached to the fabric, odors, etc.)
  • Bed sheets or Duvet Cover are only returnable if they have not been removed from the packaging. 
  • You can expect a credit within 7 days of our receiving your returned product.

Should you have any questions, feel free to contact us at info@hamvay-lang.com

 

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